Cicada for property managers.
It reads the tenant messages, logs the maintenance and lines up the contractor, drafts the rent reminders and writes the owner reports. You text it from the car between inspections.
300 free credits to start. Live in two minutes.
What does Cicada do for property managers?
For a property management company, Cicada is an AI agent that handles the messages and paperwork across your portfolio. It reads tenant emails and maintenance requests, logs each one with the unit, the photos and the urgency, and drafts the message to the right contractor. It checks who's paid in your accounting app and drafts rent reminders for your yes. It schedules inspections in the calendar and turns your photos and notes into the report, and each month it writes the owner report as a PDF with your logo. Every message to a tenant, contractor or owner waits for your yes.
What your property management company does.
Reads tenant messages
Tenant emails, form submissions and photos read as they arrive, sorted by urgency, with a reply drafted for your yes.
Logs maintenance
Each request goes in the maintenance log with the unit, the issue, the photos and the status, and stays there until it's closed.
Lines up contractors
Drafts the job to the right contractor with the address, access notes and photos, sends it after your yes, and chases the time.
Drafts rent reminders
Checks who's paid in QuickBooks, Xero or Stripe and drafts a reminder for each tenant who hasn't, for your yes.
Books inspections
Schedules inspections in the calendar, drafts the notice to the tenant, and turns your photos and notes into the report.
Writes owner reports
Each month, per owner: rent collected, maintenance done and pending, and anything that needs a decision, as a PDF with your logo.
Who uses it at a property management company.
A portfolio in one message
What's urgent, what's overdue and what's waiting on you, every morning.
Owner reports that arrive on time
Every owner's monthly report written from the log and the accounts.
No request lost
Every tenant message logged with photos, the contractor lined up, the job tracked to closed.
Inquiries and viewings handled
Prospective tenants' emails answered for your yes, viewings booked into the calendar.
Arrears found early
Who hasn't paid, from the accounts, with a reminder drafted for each.
A manager you text
Tenants, repairs and rent handled from your phone, with no software to learn.
Set up in three steps.
Say what the job is
Describe the role in a sentence when you sign up, or tell the agent in the chat. It writes its own brief, which you can read and change any time.
Connect the apps it needs
One click for most apps. Each one can be Full, Ask first or Read-only, for every agent in the workspace.
Link your phone, or don't
Scan a code and it's in your iMessage or WhatsApp. Or keep it in the app, Slack and email. Hand it the first job in the same message.
Nothing goes out without your yes.
Nothing goes out without your yes
Anything that can't be undone, and any message to another person, waits for your OK. Approve with a 👍 in the chat, or set a role to full autonomy once you trust it.
Read-only is a real lock
Make any app read-only and the agent can look but never change a thing. It applies to every agent in the workspace, from their next run.
Every step on the record
Each run shows what it read, what it did and what it sent, step by step, in the Activity tab. Corrections you make stick.
What it won't do.
Won't pretend
If it couldn't confirm something, it leaves it out and says so. A number without a source doesn't go in a message.
Won't go around you
It never messages anyone on your behalf unless you asked, never spends money, and never makes a judgement call about money on its own.
Won't read what isn't shared
Teammates' agents work only through the apps the workspace shares. Your inbox and your personal apps stay under your own login.
Three ways to run a portfolio
| Task | Doing it by hand | Property management software | Cicada |
|---|---|---|---|
| Tenant messages | Phone, email and texts, everywhere | A tenant portal | Read as they arrive, sorted by urgency, reply drafted for your yes |
| Maintenance | A notebook and your memory | Work orders entered by hand | Logged with photos, contractor lined up, chased to closed |
| Rent reminders | Checked against the bank | Automatic notices | Checked against your accounts, drafted per tenant, sent after your yes |
| Inspections | Photos on your phone, report typed later | An inspection app | Booked in the calendar, report written from your photos and notes |
| Owner reports | A day at month end | A standard export | A PDF per owner with your logo, from the log and the accounts |
| Where it happens | Your phone and your desk | The software's own app | Your iMessage, WhatsApp, Slack or email |
Things to ask your property management company.
- 01
"what's open on maintenance across all buildings"
You get: The open requests by building and urgency, the contractor on each, and how long each has been open.
- 02
"who hasn't paid rent this month"
You get: Tenants with no payment recorded in your accounts, the amount, and a reminder drafted for each, for your yes.
- 03
"book the inspection at 12 Oak St next week and send the tenant notice"
You get: A time in your calendar and a notice to the tenant with the date, drafted for your yes.
- 04
"here are the photos from 3C, write the inspection report"
You get: A report room by room with what's in the photos and your notes, as a PDF with your logo.
- 05
"write the October owner reports"
You get: One PDF per owner: rent collected, maintenance done and pending, and the decisions needed.
Frequently asked questions.
Does it work with my property management software?
If it has an app, connect it in a click. If it's a website with no app, Cicada uses its own browser with your login kept in a vault, and you can watch it work and take over.
Will it message tenants or contractors on its own?
No. Every reply, job and reminder is drafted and waits for your OK, and a 👍 in the chat sends it. It never spends money or approves a quote on its own.
What about an urgent request at night?
It reads each message as it arrives and texts you straight away when one looks urgent, with the contractor message drafted. It sends nothing without your yes unless you've given it full autonomy.
Where do I talk to it?
iMessage, WhatsApp, Slack, email or the web app. Link your phone with a code and text it between inspections; it answers in the same thread.
Can it read photos and documents?
Yes. Photos of damage, leases, invoices and inspection notes. It works from what's in them and puts the details in the log or the report.
Can my team use it too?
Yes. Everyone in your workspace gets their own agent. Shared apps like the maintenance log and the accounts are connected once; each person's inbox stays under their own login.
Will it remember each building?
It keeps a memory of your buildings, your contractors, your owners and your rules that you can read and edit in the app. Corrections stick.
What does it cost?
Every workspace starts with 300 free credits. You add a card at sign-up and nothing is charged until you run low; then it's $25 for 200 credits, with no subscription. A quick reply is about 5 credits and a typical run under 20; plans start at $99 a month.
Other roles you can hire for
- AI Executive Assistant
- AI Chief of Staff
- AI Virtual Assistant
- AI Personal Assistant
- AI Office Manager
- AI Receptionist
- AI Scheduling Assistant
- AI SDR
- AI Sales Assistant
- AI Account Manager
- AI Customer Success Manager
- AI Head of Growth
- AI RevOps Analyst
- AI Lead Researcher
- AI Marketing Manager
- AI Content Writer
- AI SEO Specialist
- AI Social Media Manager
- AI Community Manager
- AI Content Creator
- AI Email Marketing Manager
- AI Operations Manager
- AI Project Manager
- AI Procurement Assistant
- AI Inventory Manager
- AI Supply Chain Analyst
- AI Ecommerce Manager
- AI Property Management Assistant
- AI Bookkeeper
- AI Finance Analyst
- AI Recruiter
- AI HR Assistant
- AI Data Analyst
- AI Research Assistant
- AI Customer Support Agent
- AI Legal Assistant
- AI Software Engineer
- AI Designer
- AI IT Support Assistant
- AI Compliance Assistant
- For Shopify stores
- For home services
- For real estate teams
- For recruiting agencies
- For manufacturers
- For agencies
- For law firms
- For restaurants and hospitality
- For consultants
One teammate. The output of a team.
Works nights, remembers every decision, answers in the thread. Start free with 300 credits.