Cicada vs Muse
Cicada gives every person on your team their own agents, and they work together: in iMessage and WhatsApp group chats, Slack and email, on the phone and in your meetings. Muse is Meta's personal agent, in its own app and in WhatsApp.
Cicada is built for a team: every person gets their own agents that work together, in iMessage, WhatsApp, Slack and email, across 1,000+ apps, on the phone and in meetings. Muse is Meta's personal agent for one person, in its own app and WhatsApp, free for most use.
A team of agents for a team of people.
Muse is one agent for each person, and its business version works for the owner; we couldn't find access for a team. Cicada is built for a team.
Agents for every person
Each person in your workspace gets their own agents. The apps the team shares are connected once; personal ones, like your inbox, stay under your own login.
A coordinator and specialists
A big job is split between specialists that work at the same time, and you get one answer back from the agent you asked.
Agents that work together
Teammates' agents know what each other covers, use each other's fresh figures and check with each other through the apps you share, never through anyone's private notes.
Know-how the whole team shares
What one agent learns about the business, every agent in the workspace knows, and a skill one agent proves is shared with the rest.
Cicada and Muse, feature by feature.
| Feature | Cicada | Muse |
|---|---|---|
| Agents across your team | Every person gets their own agents, a coordinator running specialists, and they work together across the team | One Muse for each person; the business version works for the owner, with no team access described |
| Where you use it | iMessage, WhatsApp, Slack, email and a web app | The Muse app (iOS and Android), muse.ai and WhatsApp; glasses and a Mac app coming |
| Text it from your phone's messages | Yes, iMessage and WhatsApp, including group chats | WhatsApp, one-to-one; no group chats or iMessage that we could find |
| Works on its own | Schedules, app events and proactive checks | Keeps working toward your goals after you close the app, and suggests things unprompted |
| Real phone calls for you | Yes, in a natural voice, from your number if you like | Not that we could find |
| Joins your meetings | Yes, Meet, Zoom, Teams and Webex, notes by text | Not that we could find (it connects to Zoom and Granola) |
| Connected apps | 1,000+, plus any MCP server | Named connectors such as Shopify, Slack, Notion, QuickBooks, Stripe and Zoom, plus Facebook, Instagram and Meta ads; custom connectors |
| Sites with no app | Its own browser with logins from your vault, which you can take over | Its own browser on a dedicated cloud machine, using stored logins without seeing them |
| Permissions | Per app: Full, Ask first or Read-only, plus the autonomy level you set | You choose each app's access; it asks before sending, posting or buying |
| Training on your data | Your workspace content isn't used to train models | Used to train Meta's models unless you opt out; kept out of its ad systems |
| Availability and price | Free to start with 300 credits, no card; credit packs, or plans from $99 a month. Credits are shared across the workspace and roll over. | US and Canada, 18 and over; free for most use, with paid subscriptions for more |
Muse details checked against its own site and docs on 16 October 2026. Products change fast; see the sources below.
Where the conversation happens
Muse lives in its own app and in WhatsApp, one-to-one. Cicada is in iMessage and WhatsApp, including your group chats, where it speaks when someone names it, and in Slack channels, DMs and email, so it answers in the thread your team is already in.
It picks up the phone, and it joins the call
Cicada calls suppliers, venues and support lines in a natural voice, from your own number if you like, and sends you the transcript and recording. It also joins your Meet, Zoom, Teams and Webex calls and texts you the notes. We couldn't find either in Muse; it connects to Zoom and Granola instead.
A lock on every app, for every agent
Muse lets you choose each app's access and asks before it sends, posts or buys. Cicada sets that once for the whole team: any member can make an app Full, Ask first or Read-only, and it holds for every agent, on every channel.
Where Cicada is stronger
- Every person on the team gets their own agents, and they work together.
- A coordinator splits big jobs between specialists that work at the same time.
- What one agent learns about the business, every agent in the workspace knows.
- It works in your iMessage and WhatsApp group chats, Slack and email.
- Real phone calls to businesses, and a notetaker that joins your meetings.
- 1,000+ apps, each with a Read-only or Ask-first lock for every agent.
Choose Cicada if you want agents for your whole team that work together in your chats and apps, call people and join meetings.
Where Muse fits
- Free for most use, from Meta, in an app and in WhatsApp.
- Shopping built in: the Shopify catalog, Shop Pay, PayPal and one-time cards from Link by Stripe.
- Your Facebook, Instagram and Meta ads accounts, for a small business.
Muse may suit you if you want a free personal agent for yourself, inside WhatsApp, for errands, shopping and your own business accounts.
Cicada vs Muse, answered.
Is Cicada a Muse alternative?
For a team, yes. Muse is Meta's personal agent for one person, in its app and WhatsApp; Cicada gives every person on a team agents that work together in iMessage, WhatsApp, Slack and email, make phone calls and join meetings.
Does Muse work for a whole team?
Meta's small business version works for the business owner, and its pages don't describe access for employees, as of October 2026. A shared-agents feature was spotted, unreleased, in the app. In Cicada every person in the workspace has their own agents, and they work together.
Can Muse make phone calls or join meetings?
Not that we could find, as of October 2026; it connects to Zoom and Granola. Cicada calls businesses for you and joins Meet, Zoom, Teams and Webex calls.
Where is Muse available?
In the US and Canada, per Meta, for people 18 and over. Cicada is open to sign up and free to start with 300 credits, no card needed.
Does either use my data for training?
Meta lets you opt out of your Muse interactions being used to train its models and says they stay out of its ad systems. Cicada doesn't use your workspace content to train foundation models.
Sources, checked 16 October 2026
- Introducing Muse (Meta, 8 Sep 2026)
- Muse for Small Business (Meta, 29 Sep 2026)
- Everything new coming to Meta's AI agent Muse (TechCrunch, 23 Sep 2026)
- Meta is expanding its AI agent Muse to small businesses (TechCrunch, 29 Sep 2026)
- Meta launches personal AI agent Muse (AP, 8 Sep 2026)
- Shared agents spotted in the Muse app (TestingCatalog)
Spotted something out of date? Tell us at support@cicadalabs.io and we'll fix it.
One teammate. The output of a team.
Works nights, remembers every decision, answers in the thread. Start free with 300 credits.