Know which shipments are late before anyone asks.
Inbound containers, outbound parcels, the supplier who says "next week" every week. Cicada checks your shipping tools, your inbox and the carriers' tracking pages, and tells you only about the ones that need you.
Sign up and your agent comes set up for this. Free for 3 days, then from $29 a month.
Every shipment watched, only the late ones reported.
Checks every source
ShipStation, Shippo and Starshipit, supplier and forwarder emails in your inbox, and the carrier's own tracking page when there's no app.
A morning list that's short
How many are moving, and only the ones that are late, stuck or missing a scan, at the time you choose.
Against what was promised
It reads the supplier's emails for the date they gave and flags a shipment that's running behind it.
Answers on the spot
"Where's order 4419?" in the ops group gets the status and the last scan, right there.
Chasers drafted
An email to the supplier or the carrier, written from your inbox with the order number and the dates, sent when you say so.
One sheet for all of it
Every open shipment, its source, the last scan and the expected date, as a Google Sheet the team can open.
Set up in minutes, in plain English.
Connect where shipments live
ShipStation, Shippo, your store and your inbox. Read-only works.
Ask for the morning check
"Every weekday at 8, check shipments and tell me what's late."
Add it to the ops group
So anyone can ask where something is. It answers when named.
Questions, answered.
Which shipping tools does it work with?
ShipStation, Shippo and Starshipit, Shopify for orders, and your email for supplier and forwarder updates. For a carrier with no app, it reads the tracking page with its own browser.
Can it change shipments?
Only if you allow it. Set ShipStation or Shippo to read-only and it can look but never create a label or change an order.
How does it know a shipment is late?
It compares the latest tracking scan with the date you were given, from the supplier's email, the order or the carrier's estimate, and flags the ones running behind.
Does it handle inbound freight as well as parcels?
Yes. Containers and pallets from suppliers are usually tracked through emails and the forwarder's portal; it reads both, signing in to the portal with logins you save in your private vault.
Can the whole team ask it?
Yes. Add it to the ops group on WhatsApp or iMessage, or mention it in Slack. It answers whoever names it, and several people at once in one reply.
What does it cost?
Starter is free for 3 days, then $29 a month for 300 credits and 3 agents for one person; Growth is $99 a month for up to 10 people and Business $249 with no limit on people. Credits meter the work agents actually do, and packs start at $25 for 200.
More of what Cicada does.
Your next employee could be AI.
Deploy a coordinated AI workforce that helps your business move faster, operate smarter and get more done. Free for 3 days, then from $29 a month.