cicada

An AI workforce for your whole business.

Cicada gives every employee an AI teammate. Behind it, a coordinator hands the work to specialist agents that act in your apps and bring the finished result back to the chat it was asked in.

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Example run 路 Slack 路 #ops
Priya 路 9:02 AM
@Cicada get the supplier scorecard ready for Friday's review
Cicada 路 9:02 AM
On it. Ops is reading on-time rates from the shipping sheet, Finance is matching last month's invoices in QuickBooks, and Research is checking recent news for each supplier.
Cicada 路 9:09 AM
Done: 12 suppliers scored. Kestrel Freight was late on 4 of 31 deliveries and billed $380 over two POs, so it's at the top. Every figure is checked against the sheet and the invoices.
SH
Supplier scorecard 路 October
Sheet 路 12 suppliers 路 on time, invoice gaps, news
Open
Priya 路 9:11 AM
great, draft a note to Kestrel about the overbilling
One ask, three specialists, one answer. People, companies and figures are illustrative.

What is an AI workforce?

An AI workforce is a team of AI agents that does a business's operational work instead of only answering questions about it. In Cicada it has two layers. Every employee gets their own AI teammate, the one they message. Behind each teammate, a coordinator hands parts of a job to specialist agents, each set up in plain English for one kind of work, and rolls what they return into one finished result.

Read the full guide to AI workforces

01

A teammate for every employee

Everyone in the workspace gets their own agents. Each person's inbox and personal apps stay under their own login.

02

Specialist agents

Describe a job in plain English, like research, outreach, invoices or the Monday report, and a specialist is set up for it.

03

A coordinator that hands work out

It splits a job into pieces, runs the specialists in parallel and rolls their work into one update.

04

Memory the team shares

Business rules and facts one person teaches reach everyone's agents, and agents can ask each other. Personal matters stay personal.

From one message to finished work.

You talk to one teammate. Behind it, the coordinator, the specialists and your apps do the job, and the result comes back where you asked.

  1. You ask in the chat

    Message your teammate in WhatsApp, iMessage, Slack or email, or type in the web app. A voice note works too.

  2. The coordinator plans

    It reads the ask with your context: your people, your tools and what was decided before. If something's unclear, it asks.

  3. Specialists take the pieces

    Each piece goes to the specialist set up for it. They work in parallel and pass results to each other.

  4. They act in your apps

    Each specialist works only in the apps, files and browser logins it's allowed to use. Figures are checked against what it read.

  5. The result comes back

    The finished work arrives in the same thread: what was done, the links, and anything waiting for your OK.

Get the supplier scorecard ready for Friday's review.
Chief of Staffcoordinator
DONE 路 5 STEPS
  1. Ops read 214 shipments from the shipping sheet
  2. Finance matched 38 invoices to their POs
  3. Research read recent news on 12 suppliers
  4. The coordinator checked 24 figures against the sources
  5. The coordinator built the scorecard and shared the link
SH
Supplier scorecard 路 October
back in Priya's Slack thread

An illustrative run. Every step is something Cicada does today.

Where your team already works.

No new app to live in. People ask for work in the chats they use all day, and the results come back there.

You can also send it work from Claude or ChatGPT by adding Cicada as a connector.

Connected to the systems you run on.

The agents do the work where it lives: in your CRM, inbox, books, store and portals, each within the permission you set.

1,400+ apps

CRMs, inboxes, calendars, finance, support, ecommerce and project tools. Most connect in one click; some take an API key.

Your own MCP servers

Add any MCP server, your own or a vendor's, and your agents can use its tools like any other app.

A live browser

For portals with no API, an agent drives its own browser, signed in with logins from your private vault.

Works withHubSpotSalesforceGmailOutlookQuickBooksStripeShopifyShipStationZendeskNotionGoogle SheetsAirtable

See all 1,400+ apps

Autonomy you set. Approvals you give.

Decide how much each agent does on its own, app by app, and see everything it did.

Five autonomy levels, set per agent

  1. Read-onlyLooks and reports. Never changes anything.
  2. Ask firstPauses for your OK before anything that writes, sends or posts.
  3. Smart autoActs on tools it already knows. Asks before anything new.
  4. Auto (safe)Handles routine work itself. Asks before anything risky, destructive or that spends money.
  5. Full autoActs without asking. Everything still shows in Activity.

Per-app permissions

Set each app to Full, Ask first or Read-only for every agent in the workspace. Read-only means it can look and never change a thing.

Approvals in the thread

Anything that waits for you is asked in the chat, and a thumbs up is enough. Removing someone from a group always asks, at any level.

Every step on record

The activity log shows each step of each run, the app it touched and its cost in credits.

How Cicada handles security and your data

Start with one teammate. Grow into a workforce.

Most teams start with one person and one job. The workforce grows as the work does.

  1. 1

    One teammate

    One person texts it a job and sees what it does.

  2. 2

    Specialists

    Add a specialist for each job that repeats: research, outreach, invoices, reporting.

  3. 3

    Your systems

    Connect the apps, inboxes and portals the work lives in, each with its own permission.

  4. 4

    The whole team

    Everyone gets their own agents, sharing team memory and asking each other.

  5. 5

    Work that runs itself

    Schedules, app events and multi-step jobs that run on their own and report back in the thread.

Not a chatbot. Not a workflow builder.

Personal AI assistants help one person with their own work.

Automation platforms run the workflows you design in advance.

Enterprise platforms build agents inside their own ecosystems.

Cicada gives your whole business a coordinated AI workforce that every employee can delegate to, through the tools they already use.

See every comparison

Questions, answered.

What is an AI workforce platform?

Software for running a team of AI agents that does real work for a business: updating systems, chasing people, matching documents, preparing reports. Cicada is one. Each employee messages their own AI teammate, and a coordinator hands the pieces of each job to specialist agents that act in the business's apps.

How is an AI workforce different from an AI assistant?

An assistant helps one person, usually in its own window, and you copy its answer where it's needed. An AI workforce works for the whole team, takes the action in your apps, splits bigger jobs between specialists and reports back in the chat the work was asked in.

What makes Cicada a multi-agent platform?

Behind each person's teammate, a coordinator delegates to specialist agents, runs them in parallel, passes results between them and combines what they return. Agents also share team memory and can ask each other for answers, so the team works as one workforce rather than a set of separate bots.

Does every employee need their own agent?

Each person in the workspace can have their own, and you decide how many specialists the team needs. One coordinator can run several specialists, so each person only ever talks to one teammate.

Where do people talk to it?

In iMessage, WhatsApp, Slack, email or the web app, one to one or in group chats. It also joins Google Meet, Zoom, Microsoft Teams and Webex calls as a notetaker, and you can send it work from Claude or ChatGPT.

Which apps can the agents work in?

1,400+ apps connect in one click or with an API key, from HubSpot, Salesforce and Gmail to QuickBooks, Shopify and Zendesk. You can add your own MCP servers, and for systems with no API an agent uses its own browser, signed in from your private vault.

How much does it do without asking?

As much as you choose. Each agent has an autonomy level from Read-only to Full auto, and each app can be Full, Ask first or Read-only. Anything that waits for you is asked in the thread, and every step is in the activity log.

Is our data used to train models?

No. Workspace content is not used to train models. Credentials stay on the server, never in the conversation, and each workspace's data and connections are isolated.

How do we start?

Sign up, describe the first job in a sentence and link your phone or Slack. Starter is free for 3 days, so one person can try it on real work before the rest of the team joins.

Your next employee could be AI.

Deploy a coordinated AI workforce that helps your business move faster, operate smarter and get more done. Free for 3 days, then from $29 a month.