cicada

The best Microsoft Copilot Studio alternatives

Microsoft Copilot Studio is a low-code platform where makers build agents for Microsoft 365, Teams and websites, billed in Copilot Credits. If you want agents without a build project, need WhatsApp or iMessage, or aren't all-in on Microsoft 365, these are worth a look.

Updated 3 November 2026. Every option is checked against its own site; sources are at the foot of the page.

Why look past Microsoft Copilot Studio

What Microsoft Copilot Studio doesn't do.

WhatsApp is closed to new agents

Microsoft closed the WhatsApp channel to new Copilot Studio agents on 23 October 2026 as it retires the Azure service behind it, and iMessage isn't listed.

It's a platform for makers

Agents are built from topics, flows or harnesses in a Power Platform environment, then approved by an admin for Teams.

Metered by the message and action

Copilot Credits are $200 a month for 25,000 or $0.01 each, with a generative answer 2 credits, an action 5 and a Graph-grounded answer 10.

Microsoft 365 first

Its strengths, like grounding in SharePoint and Outlook at no extra charge for Microsoft 365 Copilot users, assume your company runs on Microsoft 365.

At a glance

7 Microsoft Copilot Studio alternatives, side by side.

OptionBest forWhere it worksPrice
CicadaAnyone whose work happens in chats: a team, a group, or one person who wants an agent in their messages and apps (meeting notes on the Business plan).iMessage and WhatsApp (one-to-one and group chats), Slack, email and a web appA 3-day free trial, then Starter at $29 a month (300 credits, 3 agents, one person), Growth at $99 (up to 10 people) or Business at $249 (no limit on people). Credits are shared across the workspace, with no charge per person.
Salesforce AgentforceCompanies on Salesforce Enterprise or above that want agents acting on CRM data, or answering their customers on service channels.Inside Salesforce and its mobile app, Slack and email; for customers, web chat, WhatsApp, SMS, Messenger, Apple Messages for Business and voice (messaging add-ons)Flex Credits at $500 per 100,000 (an action is 20 credits) or $2 a conversation; add-ons from $125 a user a month; Coworker $50 a user a month or in Foundations; needs Enterprise Edition or above
GumloopTeams that want to build and govern many custom agents, with a developer surface (API, SDKs, MCP).Web app, Slack, Microsoft Teams, email (each agent can have its own inbox), a Chrome extension, an API and CLI; texting over iMessage, RCS and SMS one-to-one on EnterprisePro from $37 a month for 20,000 credits, plus an 8% orchestration fee and compute per minute; 14-day trial with a card; Enterprise custom; unlimited seats, credits shared
ViktorA team that wants one shared AI employee inside its Slack or Teams.Slack and Microsoft Teams, web chat for Slack workspaces, its own email address and an APIUp to $100 of free credits; Team plan from $50 a month per workspace, credits shared rather than per seat
LindyTeams that work in Slack, iMessage and Gmail and want one shared assistant with meeting notes.iMessage, SMS and RCS, Slack, email, a Chrome extension in Gmail, meetings (Meet, Zoom, Teams) and phone callsFree week with $50 of credits; Team from $29.99 a month for every active user (3,000 credits each, pooled), with 5,000-credit and larger tiers; Enterprise priced on request
ChatGPTAnyone who wants the most widely used general assistant for their own writing, research, images and code.Web, desktop and mobile apps; Slack and Microsoft Teams on business plans; WhatsApp in the EEA only; a phone line in the US and CanadaFree; Go $8, Plus $20 and Pro from $100 a month; Business priced per seat, with dots on its Premium seats
ClaudePeople who do deep work themselves: writing, analysis, code and documents.Web, desktop and mobile apps; Claude Tag in Slack (beta, Team and Enterprise); Office and Google add-ins; ChromeFree; Pro $20 a month ($17 billed yearly); Max $100; Ultra $200; Team from $20 a seat a month, billed yearly
01

Cicada

by Cicada Labs

An AI workforce with nothing to build: every employee gets a teammate they text on WhatsApp or iMessage, add to group chats, mention in Slack or email. A coordinator hands jobs to specialists across 1,400+ apps, Outlook, Excel and Teams meetings included, with a Full, Ask first or Read-only lock on each.

What it is
AI agents you text on iMessage and WhatsApp, mention in Slack or email, and add to your group chats, where they keep every message and file and follow up on what people promised.
Where it works
iMessage and WhatsApp (one-to-one and group chats), Slack, email and a web app
What it costs
A 3-day free trial, then Starter at $29 a month (300 credits, 3 agents, one person), Growth at $99 (up to 10 people) or Business at $249 (no limit on people). Credits are shared across the workspace, with no charge per person.
Worth knowing
Built for work rather than personal shopping and errands, and phone calls are switched off for now.
Start free trial
02

Salesforce Agentforce

by Salesforce

If your company runs on Salesforce rather than Microsoft: agents built on your CRM and Data 360, plus Coworker for each employee.

What it is
Salesforce's agent platform: admins build agents that act on the CRM and Data 360 for sales, service and field teams, plus Agentforce Coworker, each employee's AI teammate.
Where it works
Inside Salesforce and its mobile app, Slack and email; for customers, web chat, WhatsApp, SMS, Messenger, Apple Messages for Business and voice (messaging add-ons)
What it costs
Flex Credits at $500 per 100,000 (an action is 20 credits) or $2 a conversation; add-ons from $125 a user a month; Coworker $50 a user a month or in Foundations; needs Enterprise Edition or above
Worth knowing
It needs a Salesforce Enterprise, Performance or Unlimited org with Data 360, its WhatsApp and SMS are customer-service channels sold as add-ons, and agents are built by admins.
03

Gumloop

by Gumloop (AgentHub Inc.)

A multiplayer agent builder that isn't tied to one ecosystem, in Slack, Teams and the web, with per-tool approval rules.

What it is
A multiplayer AI agent builder: teams build shared agents with subagents, triggers and approval rules, and each person also gets a personal agent, Gumball.
Where it works
Web app, Slack, Microsoft Teams, email (each agent can have its own inbox), a Chrome extension, an API and CLI; texting over iMessage, RCS and SMS one-to-one on Enterprise
What it costs
Pro from $37 a month for 20,000 credits, plus an 8% orchestration fee and compute per minute; 14-day trial with a card; Enterprise custom; unlimited seats, credits shared
Worth knowing
Texting is Enterprise-only and one-to-one (group chats are ignored), WhatsApp is a connector rather than a channel, and its privacy policy lets it train on self-serve customers' content.
04

Viktor

by Viktor

One AI employee for a Slack or Teams workspace, priced per workspace.

What it is
One shared AI employee for a Slack or Microsoft Teams workspace.
Where it works
Slack and Microsoft Teams, web chat for Slack workspaces, its own email address and an API
What it costs
Up to $100 of free credits; Team plan from $50 a month per workspace, credits shared rather than per seat
Worth knowing
Not in iMessage or WhatsApp that we could find, and it reads notes from notetaker apps rather than joining calls.
05

Lindy

by Lindy

One assistant your team shares, in iMessage, SMS, Slack and email, with a meeting notetaker.

What it is
An AI assistant a team shares, that you text, mention in Slack or email, with a meeting notetaker, phone calls from its own number and internal apps it builds.
Where it works
iMessage, SMS and RCS, Slack, email, a Chrome extension in Gmail, meetings (Meet, Zoom, Teams) and phone calls
What it costs
Free week with $50 of credits; Team from $29.99 a month for every active user (3,000 credits each, pooled), with 5,000-credit and larger tiers; Enterprise priced on request
Worth knowing
No WhatsApp that we could find, every active user is billed, and its integration docs say guardrails apply in shared Slack threads, not in DMs, iMessage or SMS.
06

ChatGPT

by OpenAI

If your team already uses ChatGPT: workspace agents and Slack and Teams on business plans, priced per seat.

What it is
OpenAI's general AI assistant for writing, research, images and code, with scheduled tasks, plugins for 4,000+ apps and always-on dots on its top plans.
Where it works
Web, desktop and mobile apps; Slack and Microsoft Teams on business plans; WhatsApp in the EEA only; a phone line in the US and Canada
What it costs
Free; Go $8, Plus $20 and Pro from $100 a month; Business priced per seat, with dots on its Premium seats
Worth knowing
You open it to use it: no iMessage, WhatsApp only in the EEA, group chats were retired in July 2026, and personal plans train on your chats unless you opt out.
07

Claude

by Anthropic

If your team already uses Claude: connectors to your apps, Office add-ins and Claude in Slack on Team and Enterprise.

What it is
Anthropic's AI assistant for writing, analysis, coding and documents, with background and scheduled tasks and connectors to your apps.
Where it works
Web, desktop and mobile apps; Claude Tag in Slack (beta, Team and Enterprise); Office and Google add-ins; Chrome
What it costs
Free; Pro $20 a month ($17 billed yearly); Max $100; Ultra $200; Team from $20 a seat a month, billed yearly
Worth knowing
You open it to use it: no first-party iMessage, WhatsApp or SMS channel, and no notetaker that joins your calls that we could find.
How to choose

Start from what you need.

If you needLook at
Agents without a build projectCicada
WhatsApp, iMessage or group chatsCicada
Agents on SalesforceAgentforce
Build custom agents across toolsGumloop
One shared assistant in Slack or TeamsViktor or Lindy
A general assistant for every seatChatGPT or Claude
Questions

Microsoft Copilot Studio alternatives, answered.

What is the best alternative to Copilot Studio?

For agents without a build project, in WhatsApp, iMessage, Slack and email, Cicada. On Salesforce, Agentforce. To build your own agents across tools, Gumloop.

Does Copilot Studio still work on WhatsApp?

Not for new agents: Microsoft closed the WhatsApp channel to new connections on 23 October 2026 and points customers to partners. Cicada has its own WhatsApp number, for one-to-one chats and groups.

Is there a Copilot Studio alternative for companies on Google Workspace?

Yes. Cicada works with Google Workspace, Microsoft 365 or neither, and connects to 1,400+ apps. Gumloop, Lindy and Viktor aren't tied to Microsoft either.

How is Copilot Studio priced?

In Copilot Credits: $200 a month for 25,000, or $0.01 a credit pay-as-you-go, on top of Microsoft 365 Copilot at $30 a user a month for no-charge employee use. Cicada is free for 3 days, then from $29 a month.

Can I use Cicada alongside Microsoft 365?

Yes. Cicada connects to Outlook, Excel and other Microsoft apps and, on the Business plan, joins Teams meetings, so a company can keep Copilot for Office and use Cicada for work in WhatsApp, iMessage and Slack.

Sources

Products change fast. Spotted something out of date? Tell us at support@cicadalabs.io and we'll fix it.

The full comparison

Microsoft Copilot Studio vs Cicada, feature by feature

Other alternatives

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