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Calendars & meetings · One-click connect

An AI teammate for Dialpad.

Connect Dialpad and your Cicada agent works in it for you: 192 Dialpad actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about Dialpad
  • What's coming up in Dialpad tomorrow, and what should I prepare?
  • Find a 30-minute slot next week that works for all four of us.
  • Text me tomorrow's Dialpad bookings at 7 every evening.
  • Move my Friday afternoon meetings in Dialpad and suggest new times.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in Dialpad

192 Dialpad actions, picked for what you ask.

About Dialpad: Dialpad is a cloud-based business phone system and contact center platform that enables voice, video, messages and meetings across your existing devices

Reads

84 in all · always allowed
  • List users
    Retrieves a list of users from the Dialpad system. this endpoint allows you to fetch user account…
  • Get rooms list
    Retrieves a list of all available meeting rooms or spaces within the Dialpad system.
  • Fetch call byid
    Retrieves detailed information about a specific call using its unique identifier.
  • Get call labels
    Retrieves a list of all available call labels in the Dialpad system.
  • Fetch custom ivrs
    Retrieves a list of all custom interactive voice response (ivr) configurations associated with the…
  • List channels api
    Retrieves a list of all available communication channels in the Dialpad platform.
  • Get user caller id
    Retrieves the caller id information for a specific user in the Dialpad system.
  • Get user deskphones
    Retrieves detailed information about a specific deskphone associated with a particular user in the…
  • Retrieve stat by id
    Retrieves detailed statistics and analytics data for a specific entity within the Dialpad platform.
  • Format phone numbers
    The format phone number endpoint is used to standardize and format phone numbers within the Dialpad…

Changes

108 in all · off when Dialpad is read-only
  • Add operator to call center
    This endpoint adds a new operator to a specified call center in the Dialpad system.
  • Assign phone number to user
    This endpoint assigns a phone number to a specific Dialpad user.
  • Create user with auto assign
    Creates a new user account in the Dialpad system with the specified details.
  • Initiate outbound call via api
    The initiateoutboundcall endpoint allows you to programmatically initiate an outbound call using…
  • Create custom ivr with audio file
    Creates a new custom interactive voice response (ivr) system within the Dialpad platform.
  • Create callback
    Creates a callback request in a Dialpad call center. this endpoint allows you to initiate a…
  • Delete room by id
    Deletes a specific room from the Dialpad system using its unique identifier.
  • Delete user by id
    Deletes a user from the Dialpad system based on the provided user id.
  • Patch user status
    Updates the status of a specific user in the Dialpad system.
  • Hangup call via id
    Terminates an active call in the Dialpad system. this endpoint should be used when you need to…

Showing 20 of 192. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect Dialpad

    Open Connections, find Dialpad and press Connect. You sign in on Dialpad's own page; there's nothing to configure.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share Dialpad with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Dialpad job on a schedule: every morning, every Friday.

Works with your other tools

Dialpad, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More calendars & meetings integrations

Google Super integrationCal integrationOutlook integrationCalendly integrationGoogle Calendar integrationMicrosoft Teams integrationWebex integrationZoom integration

Often used alongside

Gmail integrationSlack integrationGoogle Sheets integrationNotion integration

See all 888 integrations

Questions

Dialpad and Cicada, answered.

Does Cicada integrate with Dialpad?

Yes. Dialpad is one of the 888 apps with a page here, and it connects with one click. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect Dialpad?

Open Connections, find Dialpad and press Connect. You sign in on Dialpad's own page; there's nothing to configure.

What can Cicada do in Dialpad?

192 actions: 84 that read from Dialpad and 108 that change things in it, for example list users, get rooms list, fetch call byid. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in Dialpad?

Yes. In Connections, set Dialpad to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about Dialpad from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Dialpad jobs on a schedule, like every morning at 8.

Is my Dialpad data safe?

Your Dialpad login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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