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Email & messaging · One-click connect

An AI teammate for WhatsApp.

Connect WhatsApp and your Cicada agent works in it for you: 19 WhatsApp actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about WhatsApp
  • Summarise what I missed in WhatsApp today, most important first.
  • Draft replies to the WhatsApp messages waiting on me.
  • Tell me if anyone mentions the Northwind contract in WhatsApp.
  • Send the team the weekly update through WhatsApp on Friday at 5.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in WhatsApp

19 WhatsApp actions, picked for what you ask.

About WhatsApp: Enables interaction with customers through the WhatsApp Business API for messaging and automation. Only supports WhatsApp Business accounts, not WhatsApp Personal accounts.

Reads

7 in all · always allowed
  • Get media
    Get information about uploaded media including a temporary download url.
  • Get media info
    Get metadata about uploaded media without generating a download url.
  • Get phone number
    Get details of a specific phone number associated with a WhatsApp business account.
  • Get phone numbers
    Get all phone numbers associated with a WhatsApp business account (waba).
  • Get template status
    Get the status and details of a specific message template.
  • Get business profile
    Get the business profile information for a WhatsApp business phone number.
  • Get message templates
    Get all message templates for the WhatsApp business account.

Changes

12 in all · off when WhatsApp is read-only
  • Send media
    Send a media message to a WhatsApp number. note: the media will be delivered to the recipient only…
  • Send reply
    Send a reply to a specific message in a WhatsApp conversation.
  • Send message
    Send a text message to a WhatsApp number. note: the message will reflect on the recipient's phone…
  • Upload media
    Upload media files (images, videos, audio, documents, stickers) to WhatsApp servers.
  • Send contacts
    Send contacts WhatsApp number. note: the message will be delivered to the recipient only if they…
  • Send location
    Send a location message to a WhatsApp number. note: the location will be shared with the recipient…
  • Send media by
    Send media using a media id from previously uploaded media.
  • Send interactive list
    Send an interactive list message to a WhatsApp number. list messages allow users to select from up…
  • Send template message
    Send a template message to a WhatsApp number.
  • Create message template
    Create a new message template for the WhatsApp business account.
  • Delete message template
    Delete a message template from the WhatsApp business account.
  • Send interactive buttons
    Send an interactive button message to a WhatsApp number. button messages allow users to quickly…

Showing 19 of 19. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect WhatsApp

    Open Connections, find WhatsApp and press Connect. You sign in on WhatsApp's own page; there's nothing to configure.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share WhatsApp with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a WhatsApp job on a schedule: every morning, every Friday.

Works with your other tools

WhatsApp, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More email & messaging integrations

Gmail integrationYandex integrationLinq integrationMailtrap integrationAircall integrationSendbird integrationQuo integrationUnione integration

Often used alongside

Slack integrationGoogle Sheets integrationGoogle Calendar integrationNotion integration

See all 888 integrations

Questions

WhatsApp and Cicada, answered.

Does Cicada integrate with WhatsApp?

Yes. WhatsApp is one of the 888 apps with a page here, and it connects with one click. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect WhatsApp?

Open Connections, find WhatsApp and press Connect. You sign in on WhatsApp's own page; there's nothing to configure.

What can Cicada do in WhatsApp?

19 actions: 7 that read from WhatsApp and 12 that change things in it, for example get media, get media info, get phone number. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in WhatsApp?

Yes. In Connections, set WhatsApp to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about WhatsApp from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run WhatsApp jobs on a schedule, like every morning at 8.

Is my WhatsApp data safe?

Your WhatsApp login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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