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Email & messaging · Connects with an API key

An AI teammate for Aircall.

Connect Aircall and your Cicada agent works in it for you: 48 Aircall actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about Aircall
  • Summarise what I missed in Aircall today, most important first.
  • Draft replies to the Aircall messages waiting on me.
  • Tell me if anyone mentions the Northwind contract in Aircall.
  • Send the team the weekly update through Aircall on Friday at 5.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in Aircall

48 Aircall actions, picked for what you ask.

About Aircall: Aircall is a cloud-based phone and call-center platform. This toolkit manages users, teams, phone numbers, calls, contacts, and tags on a single Aircall company account via the Public API.

Reads

21 in all · always allowed
  • Get Tag
    Retrieve a single Tag by id.
  • Get Call
    Retrieve a single Call by id, with optional contact / short-url / timeline enrichment via the…
  • Get Team
    Retrieve a single Team by id, including its member users.
  • Get User
    Retrieve one Aircall user by numeric id or by email address. Both work in the id field.
  • List Tags
    List all Tags in the account. Each tag = {id, name, color (hex), description}.
  • Get Number
    Retrieve a single Aircall phone Number by its numeric id.
  • List Calls
    List the account's calls in chronological order, covering about 6 months of history and at most…
  • List Teams
    List all Teams in the account. Each team embeds its member users (nested user objects).
  • List Users
    List the users in the Aircall account, one page at a time with a next_cursor to continue.
  • Get Company
    Retrieve information about the connected Aircall company (name, users_count, numbers_count).

Changes

27 in all · off when Aircall is read-only
  • Tag Call
    Tag a Call with one or more existing Tag ids (create tags first with AIRCALL_CREATE_TAG).
  • Create Tag
    Create a Tag. name must be unique per company; color is a hex string (e.g. #00B388).
  • Delete Tag
    Delete a Tag by id. Returns 204 (empty body).
  • Update Tag
    Update a Tag (PUT, full replace). name and color are both expected.
  • Create Team
    Create a new Team. Requires a name.
  • Create User
    Create an Aircall user and send them a real invitation email, consuming a licensed seat.
  • Delete Team
    Delete a Team by id. Returns 204 (empty body). Does not delete the users in it.
  • Delete User
    Permanently delete a User. The deletion is processed asynchronously and returns HTTP 204 (empty…
  • Update User
    Update an existing Aircall user's name, availability_status, substatus, roles or wrap-up time in…
  • Transfer Call
    Cold-transfer a call that is live right now to one user, one team, or one external phone number.

Showing 20 of 48. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect Aircall

    Open Connections, find Aircall and paste an API key from your Aircall account settings. Cicada checks it works before saving it.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share Aircall with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Aircall job on a schedule: every morning, every Friday.

Works with your other tools

Aircall, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More email & messaging integrations

Gmail integrationWhatsApp integrationYandex integrationLinq integrationMailtrap integrationSendbird integrationQuo integrationUnione integration

Often used alongside

Slack integrationGoogle Sheets integrationGoogle Calendar integrationNotion integration

See all 888 integrations

Questions

Aircall and Cicada, answered.

Does Cicada integrate with Aircall?

Yes. Aircall is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect Aircall?

Open Connections, find Aircall and paste an API key from your Aircall account settings. Cicada checks it works before saving it.

What can Cicada do in Aircall?

48 actions: 21 that read from Aircall and 27 that change things in it, for example get tag, get call, get team. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in Aircall?

Yes. In Connections, set Aircall to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about Aircall from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Aircall jobs on a schedule, like every morning at 8.

Is my Aircall data safe?

Your Aircall login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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