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Sales & CRM · One-click connect

An AI teammate for Gong.

Connect Gong and your Cicada agent works in it for you: 53 Gong actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about Gong
  • Which Gong deals haven't moved in two weeks? Draft a nudge for each.
  • Log today's calls in Gong and update the next steps.
  • Send me this week's new pipeline from Gong every Friday at 4.
  • Who in Gong haven't we contacted in 30 days? Make me a list.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in Gong

53 Gong actions, picked for what you ask.

About Gong: Gong is a platform for video meetings, call recording, and team collaboration.

Reads

34 in all · always allowed
  • Retrieve call data by date range v2 calls
    List calls that took place during a specified date range.
  • List Folder Calls
    Given a folder id, this endpoint retrieves a list of calls in it.
  • Get permission profile
    Returns a permission profile.
  • Manage user call access
    Returns a list of users who have received individual access to calls through the api.
  • List all users v2 users
    List all of the company's users. when accessed through a bearer token authorization method, this…
  • Retrieve user v2 users id
    Retrieve a specific user. when accessed through a bearer token authorization method, this endpoint…
  • Get Crm Integration Details
    <style>.public-api-info { background: rgb(222, 235, 255);}.public-api-tip { background: rgb(227,…
  • List flows for crm prospects
    Get the Gong engage flows assigned to the given prospects.
  • Data privacy for phone number
    Shows the elements in the Gong system that reference the given phone number.
  • Fetch all permission profiles
    Returns a list of all permission profiles. the listing is in the alphabetical order of the profile…

Changes

19 in all · off when Gong is read-only
  • Set User Call Access
    Give individual users access to calls. if a user already has access (perhaps the call was shared…
  • Add new call v2 calls
    When using this endpoint, either provide a downloadmediaurl or use the returned callid in a…
  • Assign prospects to flow
    Use this endpoint to assign a number of prospects to a flow.
  • Register Crm Integration
    Updates an existing crm integration in the Gong platform.
  • Erase data for phone number
    Given a phone number, this endpoint deletes from the Gong system any leads or contacts with a…
  • Report content viewed event
    Push engagement events into Gong and display them as events in Gong’s activity timeline, when a…
  • Update shared content event
    Push engagement events into Gong and display them as events in Gong’s activity timeline, when a…
  • Erase data for email address
    Given an email address, this endpoint deletes from the Gong system any calls or email messages that…
  • Report Custom Engagement Event
    Push engagement events into Gong and display them as events in Gong’s activity timeline, when a…
  • Add call media v2 calls id media
    Adds a call media, recorded by a telephony system (pbx) or other media recording facility.

Showing 20 of 53. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect Gong

    Open Connections, find Gong and press Connect. You sign in on Gong's own page; there's nothing to configure.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share Gong with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Gong job on a schedule: every morning, every Friday.

Works with your other tools

Gong, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More sales & crm integrations

Amplemarket integrationSalesfinity integrationSalesloft integrationZoomInfo integrationHubSpot integrationSalesforce integrationIntercom integrationDynamics 365 integration

Often used alongside

Gmail integrationSlack integrationGoogle Sheets integrationGoogle Calendar integration

See all 888 integrations

Questions

Gong and Cicada, answered.

Does Cicada integrate with Gong?

Yes. Gong is one of the 888 apps with a page here, and it connects with one click. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect Gong?

Open Connections, find Gong and press Connect. You sign in on Gong's own page; there's nothing to configure.

What can Cicada do in Gong?

53 actions: 34 that read from Gong and 19 that change things in it, for example retrieve call data by date range v2 calls, list folder calls, get permission profile. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in Gong?

Yes. In Connections, set Gong to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about Gong from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Gong jobs on a schedule, like every morning at 8.

Is my Gong data safe?

Your Gong login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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