Developer tools · One-click connect

An AI teammate for PagerDuty.

Connect PagerDuty and your Cicada agent works in it for you: 353 PagerDuty actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about PagerDuty
  • What broke in PagerDuty overnight, and is it new?
  • Open a PagerDuty issue for this bug with the steps from the Slack thread.
  • Summarise this week's PagerDuty activity for the standup.
  • Tell me when something in PagerDuty needs my attention.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in PagerDuty

353 PagerDuty actions, picked for what you ask.

About PagerDuty: PagerDuty helps you proactively manage your digital operations by collecting data signals from anywhere, interpreting those signals using machine learning, automatically engaging the right people, and accelerating resolution and learning.

Reads

183 in all · always allowed
  • Fetch incident list
    Retrieves a list of incidents from PagerDuty based on specified criteria.
  • Retrieve users list
    Retrieves a list of users from the PagerDuty system. this endpoint allows you to fetch information…
  • Get alerts by incident id
    Retrieves all alerts associated with a specific incident in PagerDuty.
  • Retrieve list of services
    Retrieves a list of services configured in the PagerDuty account.
  • Retrieve maintenance windows
    Retrieves a list of maintenance windows from the PagerDuty incident management platform.
  • Fetch escalation polices list
    Retrieves a list of escalation policies configured in the PagerDuty account.
  • Get a trigger
    Retrieve an existing incident workflows trigger scoped oauth requires: `incident workflows.read`
  • Get schedules
    Retrieves a list of all schedules from your PagerDuty account.
  • List licenses
    The listlicenses endpoint retrieves a comprehensive list of all licenses associated with the…
  • Retrieve tags
    Retrieves a list of all tags currently used within the PagerDuty account.

Changes

170 in all · off when PagerDuty is read-only
  • Update service by id
    Updates an existing service in PagerDuty with the provided configuration.
  • Create new webhook subscription
    Creates a new webhook subscription in PagerDuty to receive specific event notifications.
  • Create a ruleset
    Creates a new ruleset in PagerDuty for managing incident routing and notification rules.
  • Create a trigger
    Create new incident workflow trigger scoped oauth requires: `incident workflows.write`
  • Delete tag by id
    Deletes a specific tag from the PagerDuty system based on its unique identifier.
  • Update a trigger
    Update an existing incident workflow trigger scoped oauth requires: `incident workflows.write`
  • Delete team by id
    Deletes a specific team from the PagerDuty system based on the provided team id.
  • Delete user by id
    Deletes a specific user from the PagerDuty system using their unique identifier.
  • Update team by id
    This endpoint allows you to update an existing team's information in PagerDuty.
  • Create new service
    Creates a new service in PagerDuty, which is a key component for managing incidents and alerts.

Showing 20 of 353. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect PagerDuty

    Open Connections, find PagerDuty and press Connect. You sign in on PagerDuty's own page; there's nothing to configure.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share PagerDuty with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a PagerDuty job on a schedule: every morning, every Friday.

Works with your other tools

PagerDuty, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

Questions

PagerDuty and Cicada, answered.

Does Cicada integrate with PagerDuty?

Yes. PagerDuty is one of the 888 apps with a page here, and it connects with one click. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect PagerDuty?

Open Connections, find PagerDuty and press Connect. You sign in on PagerDuty's own page; there's nothing to configure.

What can Cicada do in PagerDuty?

353 actions: 183 that read from PagerDuty and 170 that change things in it, for example fetch incident list, retrieve users list, get alerts by incident id. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in PagerDuty?

Yes. In Connections, set PagerDuty to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about PagerDuty from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run PagerDuty jobs on a schedule, like every morning at 8.

Is my PagerDuty data safe?

Your PagerDuty login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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