An AI teammate for Insighto.ai.
Connect Insighto.ai and your Cicada agent works in it for you: 10 Insighto.ai actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.
300 free credits. No card. Read-only if you want.
- What did customers write in to Insighto.ai about most this week?
- Find the Insighto.ai tickets waiting more than a day and draft replies for me to check.
- Summarise everything Northwind has raised in Insighto.ai before my call.
- Text me the number of open Insighto.ai tickets at 9 every morning.
10 Insighto.ai actions, picked for what you ask.
About Insighto.ai: Insighto.ai is an AI-powered communication platform that enables businesses to create and deploy conversational AI chatbots and voice agents for enhanced customer engagement across multiple channels.
Reads
6 in all · always allowed- Get Contact By IDRetrieve details of a specific contact by contact id. use when you have a valid contact id and need…
- Read Intents ListRetrieve a list of all intents. use after authenticating; supports pagination.
- Get List Of ContactsFetch a paginated list of contacts. use after confirming a valid api key to iterate through pages…
- Get List Of DatasourcesList all existing data sources. use when you need to fetch the complete set of data sources.
- Get List Of ConversationsFetch a list of conversations. use after specifying date range and filters to retrieve conversation…
- Read Contact Custom Field ListRetrieve a list of custom fields associated with contacts.
Changes
4 in all · off when Insighto.ai is read-only- Create IntentCreate a new intent in Insighto.ai. use when adding custom intents before training or deployment.
- Create WidgetCreate a new widget with specified attributes. use after confirming assistant id and widget type.
- Create ProviderCreate a new provider. use after obtaining org id to register the provider.
- Send Messages To ContactsSend messages to a list of contacts in bulk. use when your widget is connected to whatsapp or sms…
Showing 10 of 10. Your agent can use every one of them; you don't pick them, you ask for the outcome.
Connected in a minute. In your control after that.
Connect Insighto.ai
Open Connections, find Insighto.ai and paste an API key from your Insighto.ai account settings. Cicada checks it works before saving it.
Choose what it may do
Full, Ask first or Read-only, for the whole workspace. Share Insighto.ai with the team, or keep it under each person's own login.
Ask from anywhere
Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Insighto.ai job on a schedule: every morning, every Friday.
Insighto.ai, together with the rest of your stack.
Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.
More customer support integrations
Often used alongside
Insighto.ai and Cicada, answered.
Does Cicada integrate with Insighto.ai?
Yes. Insighto.ai is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.
How do I connect Insighto.ai?
Open Connections, find Insighto.ai and paste an API key from your Insighto.ai account settings. Cicada checks it works before saving it.
What can Cicada do in Insighto.ai?
10 actions: 6 that read from Insighto.ai and 4 that change things in it, for example get contact by id, read intents list, get list of contacts. It picks the right ones for what you ask and chains them with your other apps.
Can I stop Cicada changing things in Insighto.ai?
Yes. In Connections, set Insighto.ai to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.
Can I ask about Insighto.ai from my phone?
Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Insighto.ai jobs on a schedule, like every morning at 8.
Is my Insighto.ai data safe?
Your Insighto.ai login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.
One teammate. The output of a team.
Works nights, remembers every decision, answers in the thread. Start free with 300 credits.