Customer support · Connects with an API key

An AI teammate for FeedBear.

Connect FeedBear and your Cicada agent works in it for you: 10 FeedBear actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

Start free

300 free credits. No card. Read-only if you want.

Things to ask about FeedBear
  • What did customers write in to FeedBear about most this week?
  • Find the FeedBear tickets waiting more than a day and draft replies for me to check.
  • Summarise everything Northwind has raised in FeedBear before my call.
  • Text me the number of open FeedBear tickets at 9 every morning.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in FeedBear

10 FeedBear actions, picked for what you ask.

About FeedBear: FeedBear helps product teams collect, organize, and act on customer feedback, feature requests, comments, and changelog updates.

Reads

6 in all · always allowed
  • List Boards
    List boards in the connected FeedBear project, optionally including private team-only boards.
  • List Statuses
    List the statuses configured for the connected FeedBear project.
  • Get Board Item
    Get the full details of one feedback item from a FeedBear board.
  • List Board Items
    List or search feedback items on a FeedBear board, with optional status and sort filters.
  • List Item Comments
    List non-spam comments on a FeedBear item, newest first, including reply relationships.
  • List Changelog Entries
    List published FeedBear changelog entries newest first. Draft and scheduled entries are excluded.

Changes

4 in all · off when FeedBear is read-only
  • Add Item Comment
    Publish a public comment on a FeedBear item as the API key creator.
  • Create Board Item
    Create a feedback item on a FeedBear board without notifying users.
  • Delete Board Item
    Permanently delete a FeedBear board item, with explicit force confirmation available for items with…
  • Update Board Item
    Update selected fields of an existing FeedBear board item without notifying voters.

Showing 10 of 10. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect FeedBear

    Open Connections, find FeedBear and paste an API key from your FeedBear account settings. Cicada checks it works before saving it.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share FeedBear with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a FeedBear job on a schedule: every morning, every Friday.

Works with your other tools

FeedBear, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

Questions

FeedBear and Cicada, answered.

Does Cicada integrate with FeedBear?

Yes. FeedBear is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect FeedBear?

Open Connections, find FeedBear and paste an API key from your FeedBear account settings. Cicada checks it works before saving it.

What can Cicada do in FeedBear?

10 actions: 6 that read from FeedBear and 4 that change things in it, for example list boards, list statuses, get board item. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in FeedBear?

Yes. In Connections, set FeedBear to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about FeedBear from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run FeedBear jobs on a schedule, like every morning at 8.

Is my FeedBear data safe?

Your FeedBear login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

Start free