An AI teammate for Botsonic.
Connect Botsonic and your Cicada agent works in it for you: 10 Botsonic actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.
300 free credits. No card. Read-only if you want.
- What did customers write in to Botsonic about most this week?
- Find the Botsonic tickets waiting more than a day and draft replies for me to check.
- Summarise everything Northwind has raised in Botsonic before my call.
- Text me the number of open Botsonic tickets at 9 every morning.
10 Botsonic actions, picked for what you ask.
About Botsonic: Botsonic is a no-code AI chatbot builder that enables users to create and integrate AI chatbots into their websites without any coding knowledge.
Reads
5 in all · always allowed- Get All BotsRetrieve all bots associated with the account. use when you need to list existing bots after…
- Get All FAQsRetrieve all frequently asked questions associated with the bot.
- Get All Bot DataRetrieve all data associated with the bot, including files and resources.
- Get All ConversationsRetrieve all conversations related to the bot. use after authentication when you need a paginated…
- Get All Starter QuestionsRetrieve all starter questions. use after authenticating when you need to list the bot’s opening…
Changes
5 in all · off when Botsonic is read-only- Delete Bot DataDelete specific bot data using its id. use when you need to remove outdated or irrelevant data…
- Bulk Upload Bot URLsBulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in…
- Delete Uploaded FileDelete a specific uploaded file by its id. use when you need to remove a file from the bot's data…
- Delete Starter QuestionDelete a specific starter question by its unique identifier.
- Update Starter QuestionUpdate an existing starter question by its unique identifier.
Showing 10 of 10. Your agent can use every one of them; you don't pick them, you ask for the outcome.
Connected in a minute. In your control after that.
Connect Botsonic
Open Connections, find Botsonic and paste an API key from your Botsonic account settings. Cicada checks it works before saving it.
Choose what it may do
Full, Ask first or Read-only, for the whole workspace. Share Botsonic with the team, or keep it under each person's own login.
Ask from anywhere
Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Botsonic job on a schedule: every morning, every Friday.
Botsonic, together with the rest of your stack.
Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.
More customer support integrations
Often used alongside
Botsonic and Cicada, answered.
Does Cicada integrate with Botsonic?
Yes. Botsonic is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.
How do I connect Botsonic?
Open Connections, find Botsonic and paste an API key from your Botsonic account settings. Cicada checks it works before saving it.
What can Cicada do in Botsonic?
10 actions: 5 that read from Botsonic and 5 that change things in it, for example get all bots, get all faqs, get all bot data. It picks the right ones for what you ask and chains them with your other apps.
Can I stop Cicada changing things in Botsonic?
Yes. In Connections, set Botsonic to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.
Can I ask about Botsonic from my phone?
Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Botsonic jobs on a schedule, like every morning at 8.
Is my Botsonic data safe?
Your Botsonic login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.
One teammate. The output of a team.
Works nights, remembers every decision, answers in the thread. Start free with 300 credits.