cicada
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Sales & CRM · Connects with an API key

An AI teammate for GorillaDesk.

Connect GorillaDesk and your Cicada agent works in it for you: 13 GorillaDesk actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about GorillaDesk
  • Which GorillaDesk deals haven't moved in two weeks? Draft a nudge for each.
  • Log today's calls in GorillaDesk and update the next steps.
  • Send me this week's new pipeline from GorillaDesk every Friday at 4.
  • Who in GorillaDesk haven't we contacted in 30 days? Make me a list.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in GorillaDesk

13 GorillaDesk actions, picked for what you ask.

About GorillaDesk: GorillaDesk is field service management software for pest control and other service businesses, covering customers, jobs, estimates, invoices, payments, and related operations.

Reads

11 in all · always allowed
  • Get Jobs
    Retrieve one job by ID, or search jobs by customer, state, date, keyword, expansions, and sorting.
  • Get Users
    Retrieve one GorillaDesk user by ID, or list the company's users when no ID is supplied.
  • Get Company
    Return the company profile selected by the connected GorillaDesk API key, including contact,…
  • Get Credits
    Retrieve one customer credit by ID, or list credits, optionally filtering to one customer.
  • Get Invoices
    Retrieve one invoice by ID, or search invoices by customer, job, state, payment/signature status,…
  • Get Payments
    Retrieve one payment by ID, or search payments by customer, invoice, status, date, expansions, and…
  • Get Services
    Retrieve one GorillaDesk service by ID, or list configured services with sorting and offset…
  • Get Customers
    Retrieve one customer by ID, or search and page through customers using status, state, account…
  • Get Documents
    Retrieve one document by ID, or search documents by customer, job, state, status, creation time,…
  • Get Estimates
    Retrieve one estimate by ID, or search estimates by customer, job, state, status, signature status,…
  • List Phone Types
    List the configured customer phone-type definitions, including IDs, names, default flags, and…

Changes

2 in all · off when GorillaDesk is read-only
  • Create Customer
    Create a GorillaDesk customer together with the required primary service location.
  • Create Customer Note
    Permanently add a text note to a GorillaDesk customer and optionally notify users.

Showing 13 of 13. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect GorillaDesk

    Open Connections, find GorillaDesk and paste an API key from your GorillaDesk account settings. Cicada checks it works before saving it.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share GorillaDesk with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a GorillaDesk job on a schedule: every morning, every Friday.

Works with your other tools

GorillaDesk, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More sales & crm integrations

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Often used alongside

Gmail integrationSlack integrationGoogle Sheets integrationGoogle Calendar integration

See all 888 integrations

Questions

GorillaDesk and Cicada, answered.

Does Cicada integrate with GorillaDesk?

Yes. GorillaDesk is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect GorillaDesk?

Open Connections, find GorillaDesk and paste an API key from your GorillaDesk account settings. Cicada checks it works before saving it.

What can Cicada do in GorillaDesk?

13 actions: 11 that read from GorillaDesk and 2 that change things in it, for example get jobs, get users, get company. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in GorillaDesk?

Yes. In Connections, set GorillaDesk to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about GorillaDesk from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run GorillaDesk jobs on a schedule, like every morning at 8.

Is my GorillaDesk data safe?

Your GorillaDesk login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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