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Sales & CRM · Connects with an API key

An AI teammate for Engage Platform.

Connect Engage Platform and your Cicada agent works in it for you: 18 Engage Platform actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about Engage Platform
  • Which Engage Platform deals haven't moved in two weeks? Draft a nudge for each.
  • Log today's calls in Engage Platform and update the next steps.
  • Send me this week's new pipeline from Engage Platform every Friday at 4.
  • Who in Engage Platform haven't we contacted in 30 days? Make me a list.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in Engage Platform

18 Engage Platform actions, picked for what you ask.

About Engage Platform: Engage Platform provides customer data, account, list, event, batch, and transactional messaging APIs for customer engagement workflows.

Reads

5 in all · always allowed
  • Get List
    Retrieve an Engage list by its internal list ID. Direct retrieval can return archived lists, so a…
  • Get User
    Retrieve one Engage customer or account by its caller-supplied application UID, not Engage's…
  • List Lists
    Return one cursor-controlled page of active Engage user lists.
  • List Users
    Return one cursor-controlled page of Engage customers and accounts, optionally filtered by exact…
  • List Account Members
    List customers belonging to one Engage account identified by its application UID.

Changes

13 in all · off when Engage Platform is read-only
  • Create List
    Create an Engage user list and return its Engage list ID for subscription tools.
  • Create User
    Create an Engage customer or account with a caller-chosen application UID.
  • Update List
    Update supplied settings on an existing Engage list without changing unspecified fields.
  • Upsert User
    Update profile or custom attributes for an application UID, creating the user if it does not exist.
  • Archive List
    Archive a list so it disappears from list results and cannot receive new subscribers.
  • Track User Event
    Append an immutable event to a user's Engage activity history.
  • Add User to Lists
    Add and subscribe an existing user to one or more Engage lists.
  • Add User to Accounts
    Add a customer to one or more Engage accounts, optionally assigning a role in each account.
  • Delete User Attribute
    Permanently remove one custom meta attribute from a user.
  • Set List Subscription
    Subscribe, resubscribe, or unsubscribe an existing user on one Engage list.
  • Remove List Subscriber
    Completely remove one user's membership from one Engage list.
  • Set Account Member Role
    Set or replace a customer's role in one Engage account membership.
  • Remove User From Account
    Permanently remove one customer's membership from one Engage account.

Showing 18 of 18. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect Engage Platform

    Open Connections, find Engage Platform and paste an API key from your Engage Platform account settings. Cicada checks it works before saving it.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share Engage Platform with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Engage Platform job on a schedule: every morning, every Friday.

Works with your other tools

Engage Platform, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More sales & crm integrations

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Often used alongside

Gmail integrationSlack integrationGoogle Sheets integrationGoogle Calendar integration

See all 888 integrations

Questions

Engage Platform and Cicada, answered.

Does Cicada integrate with Engage Platform?

Yes. Engage Platform is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect Engage Platform?

Open Connections, find Engage Platform and paste an API key from your Engage Platform account settings. Cicada checks it works before saving it.

What can Cicada do in Engage Platform?

18 actions: 5 that read from Engage Platform and 13 that change things in it, for example get list, get user, list lists. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in Engage Platform?

Yes. In Connections, set Engage Platform to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about Engage Platform from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Engage Platform jobs on a schedule, like every morning at 8.

Is my Engage Platform data safe?

Your Engage Platform login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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