Developer tools · Connects with an API key

An AI teammate for incident.io.

Connect incident.io and your Cicada agent works in it for you: 112 incident.io actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

Start free

300 free credits. No card. Read-only if you want.

Things to ask about incident.io

What broke in incident.io overnight, and is it new?
Open a incident.io issue for this bug with the steps from the Slack thread.
Summarise this week's incident.io activity for the standup.
Tell me when something in incident.io needs my attention.

Text it, Slack it, or type it in the app. Swap in your own details.

What Cicada can do in incident.io

112 incident.io actions, picked for what you ask.

About incident.io: Incident management and response platform

Reads

59 in all · always allowed

List Users V2
List users in incident.io. Use when you need to retrieve users with their role information, filter…
List Alerts V2
List alerts from incident.io. Use when you need to retrieve alerts for the organisation with…
List Incidents V1
List incidents from incident.io. Use when you need to retrieve incidents with optional filtering by…
List Incidents V2
List incidents from incident.io using the V2 API. Use when you need to retrieve incidents with…
List Schedules V2
List schedules from incident.io. Use when you need to retrieve on-call schedules with pagination…
List Workflows V2
List workflows from incident.io. Use when you need to retrieve configured workflows with pagination…
List Severities V1
Retrieve all incident severities configured for an organization.
List Alert Sources V2
List all configured alert sources in incident.io. Use when you need to retrieve alert sources that…
List Catalog Types V2
Retrieve all catalog types configured for an organization.
List Catalog Types V3
Retrieve all catalog types configured for an organization using V3 API.

Changes

53 in all · off when incident.io is read-only

Edit Incident V2
Edit an existing incident in incident.io. Use when you need to update incident details like name,…
Create Incident V1
Create a new incident in incident.io. Use when you need to report and track an operational issue or…
Create Incident V2
Create a new incident in incident.io using the V2 API. Use when you need to report and track an…
Update Incident Status
Update an existing incident status in incident.io. Use when you need to modify the name or…
Create Severity
Create a new severity level in incident.io. Use when you need to define a new severity…
Delete Severity
Delete a severity in incident.io. Use when you need to permanently remove a severity level from…
Update Severity
Update a severity in incident.io. Use when you need to modify the name, description, or rank of an…
Delete Schedule V2
Delete a schedule from incident.io. Use when you need to remove a schedule that is no longer needed…
Delete Workflow V2
Delete a workflow from incident.io using the V2 API. Use when you need to permanently remove a…
Update Schedule V2
Update an existing schedule in incident.io. Use when you need to modify schedule properties such as…

Showing 20 of 112. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

Connect incident.io
Open Connections, find incident.io and paste an API key from your incident.io account settings. Cicada checks it works before saving it.
Choose what it may do
Full, Ask first or Read-only, for the whole workspace. Share incident.io with the team, or keep it under each person's own login.
Ask from anywhere
Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a incident.io job on a schedule: every morning, every Friday.

Works with your other tools

incident.io, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More developer tools integrations

Often used alongside

See all 888 integrations

Questions

incident.io and Cicada, answered.

Does Cicada integrate with incident.io?

Yes. incident.io is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect incident.io?

Open Connections, find incident.io and paste an API key from your incident.io account settings. Cicada checks it works before saving it.

What can Cicada do in incident.io?

112 actions: 59 that read from incident.io and 53 that change things in it, for example list users v2, list alerts v2, list incidents v1. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in incident.io?

Yes. In Connections, set incident.io to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about incident.io from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run incident.io jobs on a schedule, like every morning at 8.

Is my incident.io data safe?

Your incident.io login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.