cicada
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Ecommerce · Connects with an API key

An AI teammate for Order Desk.

Connect Order Desk and your Cicada agent works in it for you: 20 Order Desk actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about Order Desk
  • How many Order Desk orders came in overnight, and which ones need attention?
  • Which products in Order Desk will run out in the next two weeks at this pace?
  • Text me yesterday's Order Desk sales at 8 every morning.
  • List this month's refunds in Order Desk with the reasons.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in Order Desk

20 Order Desk actions, picked for what you ask.

About Order Desk: Order Desk is an order management platform for managing orders, shipments, inventory, and store data across ecommerce integrations.

Reads

7 in all · always allowed
  • Get Order
    Get one order and its addresses, line items, shipments, metadata, notes, and discounts by Order…
  • List Orders
    Find orders in the connected store using at least one narrowing filter and return one bounded page.
  • List Order Items
    Return all line items for one order.
  • Get Inventory Item
    Get one inventory item by its positive Order Desk ID.
  • Get Store Metadata
    Return safe store identity, locale, timezone, page-size settings, and folder IDs and names without…
  • List Inventory Items
    Search inventory items in the connected store by ID, SKU, name, metadata, manufacturer SKU,…
  • List Order Shipments
    Return all shipments recorded for one order.

Changes

13 in all · off when Order Desk is read-only
  • Move Orders
    Move one or more orders to exactly one destination folder selected by positive ID or exact name,…
  • Add Order Item
    Add one line item to an existing order.
  • Add Order Items
    Add two to 10 line items sequentially to the same order and return a result for every processed…
  • Delete Shipment
    Permanently remove one shipment record from an order. This destructive action cannot be undone by…
  • Update Shipment
    Safely update selected fields on one shipment while preserving every omitted field.
  • Create Shipments
    Create one or more shipment records across orders in one request and report the success or error…
  • Delete Order Item
    Permanently remove one line item from an order. This destructive action cannot be undone by this…
  • Update Order Item
    Safely update selected fields on one order line item while preserving every omitted field.
  • Create Inventory Item
    Create one inventory item with a unique SKU and return its positive Order Desk ID and complete…
  • Delete Inventory Item
    Permanently delete one inventory item by its positive Order Desk ID.
  • Add Order History Note
    Append a timestamped note permanently to an existing order's history.
  • Create Inventory Items
    Create two to 10 inventory items sequentially and return each created ID or error.
  • Update Inventory Items
    Safely update selected fields on one or more inventory items while preserving every omitted field.

Showing 20 of 20. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect Order Desk

    Open Connections, find Order Desk and paste an API key from your Order Desk account settings. Cicada checks it works before saving it.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share Order Desk with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Order Desk job on a schedule: every morning, every Friday.

Works with your other tools

Order Desk, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

More ecommerce integrations

MRPeasy integrationShipStation integrationShopify integrationTikTok Shop integrationShippo integrationStripe integrationGumroad integrationJust One API integration

Often used alongside

Gmail integrationSlack integrationGoogle Sheets integrationGoogle Calendar integration

See all 888 integrations

Questions

Order Desk and Cicada, answered.

Does Cicada integrate with Order Desk?

Yes. Order Desk is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect Order Desk?

Open Connections, find Order Desk and paste an API key from your Order Desk account settings. Cicada checks it works before saving it.

What can Cicada do in Order Desk?

20 actions: 7 that read from Order Desk and 13 that change things in it, for example get order, list orders, list order items. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in Order Desk?

Yes. In Connections, set Order Desk to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about Order Desk from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Order Desk jobs on a schedule, like every morning at 8.

Is my Order Desk data safe?

Your Order Desk login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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