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Forms & surveys · Connects with an API key

An AI teammate for Canny.

Connect Canny and your Cicada agent works in it for you: 25 Canny actions, from looking things up to making changes. Ask from iMessage, WhatsApp, Slack or the app, and keep it read-only if you only want it to look.

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300 free credits. No card. Read-only if you want.

Things to ask about Canny
  • Summarise this week's Canny responses and the common themes.
  • Add each new Canny response to the CRM and tell me about the big ones.
  • Which Canny questions get skipped most?
  • Send me new Canny responses in Slack as they come in.
Text it, Slack it, or type it in the app. Swap in your own details.
What Cicada can do in Canny

25 Canny actions, picked for what you ask.

About Canny: Canny is a customer feedback management platform that helps teams collect, analyze, and prioritize user feedback to build better products.

Reads

12 in all · always allowed
  • List Tags
    List tags. use when fetching tags optionally filtered by board id and handling pagination.
  • List Posts
    List posts with various filters. use after selecting a board or to search/filter posts.
  • List Users
    List end-users in your workspace. use when you need to fetch and paginate through your workspace's…
  • List Votes
    List votes for a post. use after retrieving post details to view voters.
  • List Boards
    List all boards. use when you need to retrieve every board for your company after authentication.
  • Retrieve Tag
    Retrieve details of a tag by its id. use after obtaining a valid tag id.
  • List Comments
    List comments for posts, boards, or authors. use after authentication to fetch comments with…
  • Retrieve User
    Retrieve user details by Canny user id, app user id, or email.
  • List Companies
    List companies associated with your Canny account. use after authentication to retrieve companies…
  • Retrieve Board
    Retrieve details of a board by its id. use when you need metadata for a specific board.

Changes

13 in all · off when Canny is read-only
  • Create Tag
    Create a new tag. use when you have the boardid and tag name and need to categorize posts.
  • Delete User
    Delete a user and their comments and votes. use when you need to fully remove a user's account and…
  • Create Post
    Create a new post on a board. use when you have the boardid and userid and need to submit new…
  • Create Vote
    Create a vote for a post. use when you need to record or migrate a user's vote on a post,…
  • Delete Post
    Delete a post. use when you need to permanently remove a post by its id.
  • Delete Vote
    Delete a vote. use when you need to remove a user's vote from a specific post by its id.
  • Update Post
    Update post details. use when you need to change a post's title, details, eta, images, or custom…
  • Add Post Tag
    Add a tag to a specific post. use when you need to categorize or group content by applying an…
  • Create Comment
    Create a new comment on a post. use when you have the authorid and postid and want to submit…
  • Delete Comment
    Delete a comment. use when moderation is required to remove a specific comment by its id.

Showing 20 of 25. Your agent can use every one of them; you don't pick them, you ask for the outcome.

How it works

Connected in a minute. In your control after that.

  1. Connect Canny

    Open Connections, find Canny and paste an API key from your Canny account settings. Cicada checks it works before saving it.

  2. Choose what it may do

    Full, Ask first or Read-only, for the whole workspace. Share Canny with the team, or keep it under each person's own login.

  3. Ask from anywhere

    Text your agent on iMessage or WhatsApp, message it in Slack or the app, or put a Canny job on a schedule: every morning, every Friday.

Works with your other tools

Canny, together with the rest of your stack.

Ask for an outcome that spans apps and your agent pulls from each one, cross-checks them and sends back one answer.

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Often used alongside

Gmail integrationSlack integrationGoogle Sheets integrationGoogle Calendar integration

See all 888 integrations

Questions

Canny and Cicada, answered.

Does Cicada integrate with Canny?

Yes. Canny is one of the 888 apps with a page here, and it connects with an API key. Once it's connected, every agent in your workspace can use it from any channel you talk to them on.

How do I connect Canny?

Open Connections, find Canny and paste an API key from your Canny account settings. Cicada checks it works before saving it.

What can Cicada do in Canny?

25 actions: 12 that read from Canny and 13 that change things in it, for example list tags, list posts, list users. It picks the right ones for what you ask and chains them with your other apps.

Can I stop Cicada changing things in Canny?

Yes. In Connections, set Canny to Read-only and no agent in your workspace can create, change or delete anything in it; it can still read. Ask first lets it act but makes it check with you before each change.

Can I ask about Canny from my phone?

Yes. Text your agent on iMessage or WhatsApp, or message it in Slack or the app. It answers in the same thread, and it can run Canny jobs on a schedule, like every morning at 8.

Is my Canny data safe?

Your Canny login or key is stored on the server and never appears in a conversation. Disconnecting removes it. Every action an agent takes is in your activity log, and your data isn't used to train models.

One teammate. The output of a team.

Works nights, remembers every decision, answers in the thread. Start free with 300 credits.

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